Chat Bots – V7lancers Technopark Pvt. Ltd.

Chat Bot

Here is what you can expect

One stop solution for all your correlation regarding business needs in economical values.

Our Scope

V7Lancers automates end-to-end customer support journey with its Multilingual & omnichannel bots resulting in enhanced customer experience, loyalty, and reduced operational cost.

Automate Your Work

360 Degree Support

Our Services

Zero Waiting time

Support your customers 24x7x365 and win their gratification! Provide resolution with no
waiting time – any time, on any channel, and in the language of their choice.

Minimize Query Resolution Time

Resolve customer queries instantaneously with AI-Powered Bots. Customer can also connect with a live agent in case of an extremely complex query

Reduce Cost

Automate support resolution & reduce support operational cost by more than 30%. Let support executives focus on more critical issues which need their attention.

Increase Reach

Increase your reach on digital channels through vernacular language support. Do not restrict your customers with limited and selected languages.

Improved Customer Experience

Customers are delighted with round the clock availability, instant query resolution that too in their desired language, and on platforms like WhatsApp, Facebook Messenger, or website bot. This takes customer experience to the next level.

Reduced Operational Cost

Customer Support bots will reduce your query load on agents by at least 30%. This will
drastically cut down the customer care operational cost.

Our Approach

Give immediate response to your customers

Customers get satisfied when they get quick and immediate response from your side.AI LiveChat gives instant responses for the basic questions before your agent can take over the chat control. It reduces the response time to 1 second.

Allocation of resources by reducing customer support

Chatbot based LiveChat cut down your resource cost, you need zero or a few agents for the live chat customer support. AI Based LiveChat keeps getting smarter overtime and need one time training and reduce the training cost by 10 times. Additionally,it increases the customer satisfaction rate.

Push Notification

Get notification instantly when your customer needs to speak humanassistant through push
notificationon your mobile or any other device that is connected with.

Quick learning and understanding

It takes only a few days to train your chatbot with new questions and answers. It can keep on learning over time, become smarter every day, and gives you the flexibility to manage the learning capabilities.

Maintain 24/7 or offline hours availability.

You can either keep your web chatbot live 24/7 or just after the office hours when you sleep.Your AI LiveChat works when you sleep and agents can take over when you start your day.